| THE FIRST NATIONALLY AVAILABLE GRANITE COUNTERTOPS BACKED BY A 25 YEAR LIMITED WARRANTY! |
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issue time:2006-06-22 10:24
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Granite has been in existence for thousands of years, but only in the past few decades has it been a viable alternative for granite countertops for the kitchen and bathroom. The cost of production, coupled with the lack of any type of warranty has prevented granite from being universally accepted. In 2002, Monticello Granite, Ltd. revolutionized the granite industry by introducing the first nationally available granite countertops that carry a 25 year warranty.
Going beyond the traditional way we think about customer service Monticello Granite covers areas that do not come in direct contact with the customer at all. Manufacturing, purchasing and quality control may never talk to the end user of our products yet they are vital in meeting the customer's needs. We integrate our entire range of business functions in a truly customer - driven manner and around satisfying the needs of individual customers - not just marketing, customer service and sales, but material selection, machinery, production logistics, financial measurement and considerations.
Our manufacturing complex, coupled with one of the most complete, internationally imported stone inventories, allows Monticello Granite to produce the highest quality counter tops, with the most color selections combined with the shortest lead time in the industry.
By choosing Monticello Granite, you will experience professional service, quality workmanship, and a level of satisfaction second to none. Our Goal: "We will consistently strive to increase the value of our customers' investment by providing them with the highest level of service and satisfaction through our ongoing implementation of Total Quality Management."
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